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第一章 基本礼仪 Basic Etiquette
打招呼 Greetings
1.日常问候 Daily Greetings
2.久别重逢 Reunion
3.不期而遇 Unexpected Encounter
4.搭讪 Pick up Lines
介绍和欢迎 Introducrtions and Welcome
5.自我介绍 Self-introduction
6.介绍他人 Introduction Others
7.欢迎加入 Welcome Aboard
告别 Leave-takings
8.日常告别 Daily Goodbye
9.亲朋离别 Parting
10.情侣分手 Relationship Breakup
电话礼仪 Making Phone Call
11.本人接听 Answer the Phone
12.转达口信 Take a Message
第二章 获得信息 Gain Information
询问和回答信息 Asking for and Giving information
13.问路指路 Directions Guide
14.询问进展 Progress Enquiring
15.询问隐私 Fishing for Privacy
讨论和商讨 Discussion and Negotiation
16.提供建议（非正式） Offering Advices（informal）
17.提供建议（正式）Offering Advices（formal）
18.发表观点（非正式）Giving Opinions（informal）
19.发表观点（正式）Giving Opinions（formal）
征求和获批许可
20.给予许可 Giving Permission
21.未获许可 Rejecting Permission
闲聊所获 Information from Chatting
22.闲聊调侃 Make Fun
23.爆料揭秘 Disclosure
24.袒露心声 Bare One's Soul
第三章 表明态度 Show Your Attitude
意愿和决定 Intentions and Decisions
25.表达意愿 Expressing Intentions
26.做出决定 Making Decisions
说服与劝阻 Persuasion and Dissuasion
27.说服劝导 Persuasion
28.劝诫阻止 Dissuasion
道歉和原谅 Apology and Forgiveness
29.过失道歉 Apologize for One’s Mistake
30.悔过道歉 Apologize for One’s Guilt
感谢与感激 Gratefulness and Gratitude
31.感谢之意 Appreciation
32.感激之情 Gratitude
抱怨和安慰 Complaint and Comfort
33.遭遇挫折 Confronting Frustrations
34.不满现状 Dissatisfying with the Conditions
鼓励和支持 Encouragement and Support
35.鼓励鞭策 Encouragement
36.支持力挺 Support
祝福和祝贺 Blessing and Congratulation
37.送上祝福 Delivering Good Wishes
38.祝贺成功 Congratulations
赞美和恭维 Persuasion and Dissuasion
39.赞美表扬 Praise
40.阿谀奉承 Compliment
责备和批评
41.归咎责备 Blame
42.批评评论 Criticism
警告和威胁
43.警告提醒 Warning
44.恐吓威胁 Threat
第四章 付诸行动 Take Action
约定 Appointment
45.私人约会 Private Appointment
46.公事预约 Official Appointment
邀请及应对 Invitations and Response
47.接受邀请 Invitation and Acceptance
48.拒绝邀请 Invitation and Refusal
请求帮助和应答
49.乐于帮助 Offering Help
50.拒绝帮助 Refusing Help |
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